Top 10 Mistakes to avoid while building ecommerce business
In the fast-paced world of ecommerce, success hinges on making the right decisions and avoiding costly mistakes. While most agree that, the potential for ecommerce business growth and profitability is enormous, it’s important to understand how to wisely navigate through this digital landscape.
Providing excellent customer support is crucial for building trust and fostering long-term customer relationships. Neglecting to offer prompt and effective customer support through multiple channels (such as email, live chat, and phone) can lead to dissatisfied customers and negative reviews.
Often times, consumers do not opt for the shopping website just because of unsatisfactory customer service. There are problems like limited access to customer support, long waiting for telecall assistance, repetition of information, and more, and ecommerce portal and overall ecosystem must employ adequate support staff to avoid that.
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